DIASPORA CARE

Personal support for your loved ones in Kosovo.

Everyday support and personal care in flexible monthly packages. A dedicated contact and clear updates keep your family abroad informed.

A VITANIS team member supports an older woman during a video call with a relative on a tablet.

Diaspora Care packages

Choose the number of hours that suits your family.

Everyday support and personal care are included within the booked hours. Professional nursing is charged separately.

DIASPORA CARE 10

€299/ month
Included
10 hours / month
Hourly rate
€29.90 / hour
Suitable for
For largely independent relatives who need regular personal support.
Charged separately
Everyday support and personal care are included. Professional nursing is charged separately.
Enquire about Diaspora Care

DIASPORA CARE 20

Our recommendation
€579/ month
Included
20 hours / month
Hourly rate
€28.95 / hour
Suitable for
For regular everyday support and personal care on several days each month.
Charged separately
Everyday support and personal care are included. Professional nursing is charged separately.
Enquire about Diaspora Care

DIASPORA CARE 40

€1,099/ month
Included
40 hours / month
Hourly rate
€27.48 / hour
Suitable for
For relatives with a higher, ongoing need for support.
Charged separately
Everyday support and personal care are included. Professional nursing is charged separately.
Enquire about Diaspora Care

Professional nursing is charged separately

€40.00 / additional hour

Additional everyday support and personal care can be arranged at the standard rates: €25.00 / hour for everyday support and €30.00 / hour for personal care.

If additional professional nursing is needed, it is agreed separately at €40.00 per hour.

Tasks that must be carried out by a qualified nurse for professional or legal reasons are treated as professional nursing services.

Medicines, dressings and other medical consumables are charged separately.

Coordinated together

Keeping care and family connected.

Clear roles protect self-determination and make arrangements understandable for everyone involved.

Relative in Kosovo

Their wishes, needs and self-determination are central to the agreed support.

VITANIS contact person

Plans and coordinates visits and maintains the contact agreed with everyone involved.

Family abroad

Receives agreed updates when the person receiving care has given their express consent.

What makes Diaspora Care different

Personal support. Family connection.

Diaspora Care combines local support with clear coordination and agreed communication with family abroad.

Personal support plan

Hours and tasks are agreed around the person’s actual needs.

Dedicated contact person

One clearly named person brings questions and arrangements together.

Coordinated visits

Visits use consistent team members wherever possible, without a staffing guarantee.

Clear documentation

Agreed visits and relevant observations are recorded in an understandable way.

Agreed family updates

Relatives receive agreed information only within the consent that has been given.

Planned family portal

The portal is not yet available; its scope and launch will be confirmed before use.

Flexible monthly hours

Clear hours. Flexible support.

The included 10, 20 or 40 hours can be used without conversion for companionship and everyday support or for personal care. The mix is planned around the person’s specific needs.

Companionship & everyday support

For company, conversation, walks, daily routines, meals, shopping, accompaniment, medication reminders and relief for family carers.

Personal care

For help with washing, showering, dressing, using the toilet, mobility, eating and drinking and other professionally permitted personal-care tasks.

Simple monthly example

What Diaspora Care 20 could look like

Package hours are divided according to need, with no conversion.

Needs can change.

If more personal care is needed one month and more everyday support the next, the mix can be adjusted within the booked package. There is no need to change the whole product.

Companionship & everyday support12 hours
Personal care8 hours
Support within the hours package20 hours
Additional professional nursing3 × €40 = €120
Diaspora Care 20€579
Total in this example€699

How it works

Four steps to arranged support.

From the first conversation to the start of support, needs, costs and communication remain clear.

  1. 01

    Discuss needs

    Clarify preferences, required support and the service location together.

  2. 02

    Plan the support

    Agree the package, division of hours and any additional professional nursing.

  3. 03

    Record the agreements

    Clarify services, costs and consent for communication with relatives.

  4. 04

    Begin support

    Provide the agreed visits and coordinate updates.

Frequently asked questions

What to know about Diaspora Care.

What can the hours be used for?

Hours can be used flexibly for companionship and everyday support or for personal care, according to the agreed plan.

Is professional nursing included?

No. Professional nursing can be added when needed and is charged separately at €40 per hour.

Does the family automatically receive all information?

No. Information is shared only as agreed and with the express consent of the person receiving care.

Can the mix of hours be changed?

Yes. The division between everyday support and personal care can be adjusted as needs change without changing the booked package.

Request a free consultation

Discuss the next step with us.

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